SHIPPING AND DELIVERY POLICY

Aebrix Enterprise provides free shipping for orders placed at https://aebrixenterprise.shop/.

DELIVERY TIMEFRAME

Delivery is expected within 5 working days of order confirmation. Working days exclude Sundays and public holidays.

If there is a delay affecting your order, please contact us for an update.

This timeframe does not remove any rights you have concerning delayed delivery under applicable law.

ADDRESS AND DELIVERY ASSISTANCE

Please provide your complete delivery address, PIN code and a reachable telephone number.

For address corrections, contact us before dispatch. After dispatch, address changes depend on the courier's ability to make the change.

For a missed delivery attempt, a tracking enquiry or a delivery problem, contact us with your order number.

Cash on Delivery customers should be available to receive the order and pay the amount shown in the order confirmation.

DAMAGED OR INCORRECT DELIVERY

If an item arrives damaged, is incorrect or is missing from your order, contact us with your order number and a description of the issue.

Photos may help us resolve it, but an unboxing video is not a mandatory condition for making a request.

Our replacement and refund policies apply without limiting your statutory rights.

CONTACT

Email: help.aebrix@gmail.com

Telephone: 0261 6792305 / 0261 6792306