PRIVACY POLICY
Aebrix Enterprise operates https://aebrixenterprise.shop/. This policy explains how we handle personal information when you visit our store, place an order or contact us.
INFORMATION WE COLLECT
We collect information you provide, including your name, telephone number, email address, delivery address, order details and customer support communications.
For bank-transfer refunds, we collect the account holder name, account number, IFSC code and any other information necessary to complete the transfer. We do not need your bank password, PIN or OTP.
Our Shopify storefront and service providers may process device and browsing information, such as your IP address, browser type, pages visited and cookies, depending on the features enabled on our store.
HOW WE USE INFORMATION
We use information to confirm and fulfil orders, arrange Cash on Delivery, deliver products, communicate about purchases, handle cancellations, replacements and refunds, respond to enquiries, protect the store against misuse and meet applicable recordkeeping obligations.
Where we send promotional communications, we obtain consent where required and provide a way to opt out. You may contact us to stop promotional messages without affecting essential order communications.
SHARING INFORMATION
We share information needed to operate the store with Shopify, delivery and logistics providers, banking providers handling refunds and other service providers used for store operations.
These providers may process information outside India depending on their services. We may also disclose information when required by law or to protect lawful rights.
COOKIES
Our storefront may use cookies and similar technologies for cart functions, checkout, security and remembering preferences.
If analytics or advertising features are enabled, their cookies must be managed with any consent controls required by applicable law.
You can manage cookies through your browser and any available store cookie settings. Blocking necessary cookies may affect checkout or other functions.
RETENTION AND SECURITY
We retain information for as long as needed for the purposes described here, including order fulfilment, customer support, refunds and legal recordkeeping.
We use reasonable safeguards to protect information, although no electronic system can guarantee complete security.
YOUR REQUESTS
Contact us to request access to, correction of or deletion of your personal information, or to withdraw consent where applicable.
We may verify your identity and retain records that applicable law requires us to keep. Withdrawal of consent does not affect earlier lawful processing.
UPDATES AND CONTACT
We may update this policy by publishing a revised version on this page.
For privacy enquiries, contact:
Aebrix Enterprise
Email: help.aebrix@gmail.com
Telephone: 0261 6792305 / 0261 6792306
Address: PLOT NO:35, DIP ROW HOUSE, KATHODARA ROAD, SURAT, GUJARAT - 394326, India.